Shipping & Returns
Delivery Summary
- Orders over £25: FREE Standard UK Delivery
- Orders under £25: £4.99 Standard UK Delivery
- Dispatch Time: Typically 1-2 working days.
UK Shipping Policy
All orders are shipped via secure, tracked couriers to ensure your clinical-grade products arrive safely and in optimal condition. You will receive a tracking number via email once your order is dispatched.
Returns & Refunds
Due to the hygienic and clinical nature of our cosmeceutical products, we can only accept returns under strict conditions:
- Products must be returned within 14 days of delivery.
- Items must be completely unopened, unused, and in their original packaging with all tamper seals intact.
- If a product arrives damaged or faulty, please contact our clinical support team immediately with photographic evidence.
To initiate a return, please visit our Contact Page.